This notice describes our privacy policies and procedures in safeguarding information about customers and former customers that obtain financial products or services for personal, family or household purposes. Please note that if state law is more protective of an individual's privacy than federal privacy law, we will protect information in accordance with state law while also meeting federal requirements.

We may collect the following categories of information for the purposes identified below. Please note that the examples are not an exhaustive list and may fall into multiple categories. Categories and specific pieces of information collected may vary depending on the nature of your relationship with us.

Name, alias, address, social security number, date of birth, passport number, unique personal identifier, online identifier, IP address, e-mail address, account name, government issued identification number, phone number, signature.

Gender, demographic, medical and health, convictions, marital status, offspring, driving record, family member/other status, and other descriptions of your physical characteristics.

Personal property, insurance policy number, medical information, or health insurance information, purchased products or services, considered products or services, purchasing or consuming histories or tendencies.

Voice print, photo.

Information regarding your interactions with websites, applications, and advertisements, browser type, electronic communications, IP address, cookies.

IP address, physical address, telephone number, state, municipality, location, devices, applications on mobile and computer devices.

Audio, electronic, photo, visual information, such as a call or video recording, voicemail messages.

Job titles, work history, school attended, employment status, veteran, or military status.

Job titles, work history, school attended, marital status, e-mail, telephone recordings.

Preferences, behaviors, characteristics, trends, predispositions, attitudes, abilities, and aptitudes.

Social security number, driver's license number, state ID card, account login, precise geo-location, bank account number, credit or debit card number, or any other financial information, trade union membership, your communications with us.

We collect and use your personal information to offer, provide and maintain insurance products and related services to you. We may use your personal information for one or more of the following purposes:

• To offer, provide, and maintain insurance products and related services to you;
• To authenticate and verify your identity; to maintain your preferences and to contact you;
• Security: authentication and verification of your identity, fraud identification and protection;
• Conduct analytics, research and development, improvement of our products and services;
• To conduct quality assurance;
• To provide a location-based product or service requested by you;
• To apply relevant discounts;
• To create profiles based on personal information collected and reflecting individual preferences to provide appropriate or relevant products and services and improve and analyze our products and services and provide relevant marketing;

We collect certain information ("nonpublic personal information") about you and the members of your household (collectively, "you") from the following sources:

• Information you provide on applications or other forms, such as your social security number, assets, income, and property information.
• Information about your transactions with us, our affiliates, or others, such as your policy coverage, premiums, and payment history.
• Information from your visits to the websites we operate, use of our mobile sites and applications, use of our social media sites, and interaction with our on-line advertisements.
• Information we receive from consumer reporting agencies or insurance support organizations, such as motor vehicle records, credit report information, and insurance claim history; and
• If you obtain a life, long-term care, or disability product, information we receive from you, medical professionals who have provided care to you and insurance support organizations, regarding your health.

We retain your personal data for as long as reasonably necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory, or internal procedures or obligations.

Our customers are our most valued assets. Protecting your privacy is important to us. We restrict access to personal information to those individuals, such as our employees and agents, who provide you with our products and services. We require individuals with access to your information to protect it and keep it confidential. We maintain physical, electronic, and procedural safeguards that comply with applicable regulatory standards to guard your nonpublic personal information. We do not disclose any nonpublic personal information about you except as described in this notice or as otherwise required or permitted by applicable law.

We may disclose the nonpublic personal information we collect about you, as described above, to our affiliates, to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements, and to other third parties, all as permitted by law and for our everyday business purposes, such as to process your transactions and maintain your accounts and insurance policies. Many employers, benefit plans or plan sponsors restrict the information that can be shared about their employees or members by companies that provide them with products or services. If you have a relationship with Dan Sanders Insurance Agency or one of its affiliates as a result of products or services provided through an employer, benefit plan or plan sponsor, we will follow the privacy restrictions of that organization.

We are permitted to disclose personal health information:

• To process your transaction with us, for instance, to determine eligibility for coverage, to process claims or to prevent fraud;
• With your written authorization; and
• Otherwise as permitted by law.

When you are no longer our customer, we continue to share your information as described in this notice.

Dan Sanders Insurance Agency includes affiliates that offer a variety of financial products and services in addition to insurance. Sharing information enables our affiliates to offer you a more complete range of products and services. We may disclose nonpublic personal information, as described above in Information We Collect, as permitted by law to our affiliates, which include:

• Financial service providers such as insurance companies and reciprocals, investment companies, underwriters, and brokers/dealers.
• Non-financial service providers, such as data processors, billing companies and vendors that provide marketing services for us.

We are permitted by law to share with our affiliates information about our transactions and experiences with you. In addition, we may share with our affiliates consumer report information, such as information from credit reports and certain application information, received from you and from third parties, such as consumer reporting agencies and insurance support organizations.

You have choices about the sharing of some information with certain parties. These choices may differ based on the particular affiliate(s) with which you do business.

If you decide not to opt-out or if you have previously submitted a request to opt-out on each of your policies, no further action is required.

Additionally, under the California Consumer Privacy Act ("CCPA"), California residents have the right to opt out of the sale of personal information to certain third parties. Although we do not currently share personal information in a manner that would be considered a sale under CCPA, you may still submit a request to opt out by calling us at 530-533-6263.

We reserve the right to change our privacy practices in the future, which may include sharing nonpublic personal information about you with other nonaffiliated third parties. Before we make any changes, we will provide you with a revised privacy notice and give you the opportunity to opt-out of, or, if applicable, to opt-in to that type of information sharing.

Any policyholder may request a copy of this notice, at any time. You also may receive notices from affiliates.

This notice is required by applicable federal and state law. For more information, please contact us.

Signed,
Dan Sanders Insurance Agency